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Uzbekistan: Safe Tourism

In 2017, a government program was approved for 2017-2020 designed to streamline organizational measures to implement the Safe Tourism Concept in the cities of Bukhara, Samarkand, Khiva and Shahrisabz. What has been done to implement it?

In order to implement the resolution, the activities of the internal affairs bodies to ensure the safety of tourism have been improved. From now on, situation rooms will function in the Internal Affairs Directorate of Bukhara, Samarkand, Khorezm and Kashkadarya regions. They will monitor the state of tourism security, inform tourists about potential threats in real time, promote the protection of their rights and legitimate interests.

At these directorates, divisions have been set up for ensuring safe tourism, and their managers have been appointed. They, in turn, are deputy chiefs of internal affairs directorates of the regions. Employees who speak foreign languages are recruited to new offices.

It should be noted that in order to ensure the safety of tourists, security of transport and the movement of guests during their stay in our country, it is planned to create an integrated information database of governmental and non-governmental organizations that provide services in the field of tourism and keeps record of arriving people.

The facilities of transport infrastructure and services of Bukhara, Samarkand, Khiva and Shakhrisabz are equipped with posters, signs and signposts.

The mobile application are to inform tourists about the rules of stay, visa and registration procedures, sights and routes, as well as the nearest stations of law enforcement bodies and medical institutions. In the same annex will be the opportunity to send a distress signal to law enforcement agencies or write an appeal to the consulate of their country.

To ensure the security of the accommodation, hotel lodging and service of tourists, an electronic information system E-Mehmon (E-Guest) will be introduced in each hotel, allowing for the creation of a database of arrivals. The entrances of the hotels will be monitored 24 hours a day.

In addition, a single hardware and software complex Safe Tourism will be introduced. It is a system of video surveillance, analysis and automated processing of information, the reception and registration of reports of offenses and incidents.

In order to ensure the safety of tourists and official foreign delegations, when visiting attractions and organizing evening leisure, the development of requirements and the installation of special technical means for individual protection of tourists are planned.

(Source: «Uzbekistan airways» magazine)